Manual FOI Processing Cannot Meet Statutory Deadlines at Volume
Most agencies use keyword search across disconnected repositories — missing documents in non-indexed folders, scanned files, and archive systems. Manual review queues grow faster than team capacity. Compliance risk accumulates with every missed deadline.
Incomplete Repository Search
Keyword search misses synonyms, redacted terms, and documents in archive systems. No cross-repository search. Completeness cannot be guaranteed.
Statutory Deadline Breaches
Manual processing cannot scale with request volume. Deadline breaches trigger compliance notices, public reporting obligations, and potential legal exposure.
Fragmented Document Repositories
SharePoint, iManage, Trim, and TechONE each require separate searches. No cross-system query capability. Relevant documents are routinely missed.
Request Volume Outpacing Capacity
FOI request volume has increased 300% in five years. Manual teams cannot scale linearly. Backlog compounds and deadline risk grows each quarter.